ORDERING AND DELIVERY
Order anytime, anywhere, we are at your service 24/7. If it is not via phone or email during business hours, it is via the BroadOcean online store. Glass clamps, adapters, boots, armrests, pole holders, end fittings, all of which are available from stock immediately.
BroadOcean allows you to quickly deliver to every location. Orders placed before 12pm PST will usually leave the BroadOcean warehouse on the same day. The team will pack and send your order as soon as possible. The exact delivery schedule and choice of shipping method (parcel service or freight forwarder) depends on the destination, length, weight and shape of the packaging order. For more information, please contact your BroadOcean office.
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For urgent needs, packages of goods ordered offline can be delivered by express. If you need help, please contact us so that we can determine the solution that best suits your needs. Online orders cannot be delivered by express delivery.
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If you wish, you can pick up the goods at BroadOcean warehouses around the world between 8 am and 3 pm on weekdays. Please contact your BroadOcean office to arrange a convenient pick-up time.
All BroadOcean products are carefully packaged for shipping. Please check your order as soon as you receive it, and then put the items back in the original Q railing packaging until you are ready to use them. This will help protect the goods from damage.